![]() ![]() Include the name and email address of the registered license owner, and if available any other identifying information such as the original order number. If you can no longer run the program, submit your request at. For this, you need the full serial number found in My Account or through your Group license administrator. However, these digits are not sufficient to activate Prism on a new computer. GPS-1123456-#-#) which is sufficient for us to find your license. If you have a Serial Number license, Prism will only show part of it (e.g. Prism will copy the relevant license information to your clipboard, which you can then share with our support team. Click "Copy Prism version number, serial number and MachineID".Select the "Help" menu (Windows) or the "Prism" menu (macOS).Click "Show License Information" and then "Copy License Information" from there. ![]() In both cases, here's how to find your license information inside the Prism application depending on your Prism version. You will have other identifying license information if you activated with your account (email and password).You will have a Serial Number if you activated with a key that looks like GPS-9872345-LAT1-# or GP9-6541968-NYT2-#.Your license information varies based on how you activated Prism: This information can be easily found if GraphPad Prism is installed and has been run at least once on your computer. ![]() Then the user will need to install the appropriate drivers from the card or motherboard manufacturer.We ask that you include your license information when you request technical or upgrade support. If the drivers are not available as part of Windows, then Windows will prompt the user to do a custom installation and click the load drivers option. If you need more information on installing SATA controller drivers, please consult the manufacturer's setup or installation manual.įor Windows 10 or 11 the drivers for the SATA controller will normally load automatically. Whether the SATA controller is embedded on the motherboard or is an add-on card, the driver(s) can be found on the CD or website of the manufacturer. The "additional controller driver" is the SATA controller driver. When performing a new installation from DVD of Windows 7 or Vista a box will prompt “Where do you want to install Windows?” If the SATA hard drive is not showing, then click the Load Driver option. When performing a new installation of Windows from CD of Windows XP or 2000, you will be prompted to push the F6 key to "install additional controller drivers". After the initial setup, check for driver updates from the OS or controller manufacturer. ![]() If the SATA controller is recognised during Setup without special drivers, then you can complete the installation. The SATA controller driver can usually be found on the CD or website of the system, motherboard or SATA controller card manufacturer. In either case, if the drive is not recognised by the OS Setup software, then you will need to supply a controller device driver. SATA add-on cards will more than likely prompt for a driver. Windows 7 and above will usually recognise a SATA motherboard controller. Operating systems such as Windows XP/2000 may not automatically recognise the SATA controller in the system. Seagate does not supply drivers for SATA drives because hard drives themselves do not require specific device drivers. ![]()
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